Privacy Policy
Track your order
1.Track your logistics in China You can find the status of your products which have been paid under the “Orders – Purchase” page. Under the “Orders – collected” page, you can track which parcel has been collected in Chinese warehouse.
| Chinese logistics status | Where to find it | Explanation |
|---|---|---|
| Seller shipped | “Orders-purchase” page | Products have been shipped and are on the way to the collection warehouse. |
| Purchased status | “Orders-purchase” page | Products have been paid but have not been shipped. |
| Collected | “Orders-purchase” page | Your parcel has been collected in Chinese warehouse. |
2.Overseas logistics Under the “Orders – Shipping” page, you can track your international parcel, and you will know where it is. Click the order number, and the detail of your parcel will be shown. From order confirmed to client received, you can follow up the whole process.
| International logistics status | Explanation |
|---|---|
| Order confirmed | International shipping order has been paid successfully and are waiting for picking |
| Packaging completed | Finishing your parcels package |
| Enter warehouse | Your parcels enter the China transit warehouse |
| Out of warehouse | Your parcels have been shipped out of China transit warehouse |
| Clearance （CN） | Customs clearance in China successfully |
| Air shipping | Your parcels are being shipped by air |
| At the destination | Your parcels have arrived at destination country |
| Dispatching | Your parcels are on the way to your door by local courier |
| Client received | Your parcels have been received |
| Cancelled | You cancelled the International logistics to destination when your products arrived in collection warehouse. |
| Closed | If your parcels lost after shipping to destination or have any problems, the international shipping order will be shut out. |
