User Guidance
1

Welcome

Dear SSSers, welcome to ShopShipShake. Here we will briefly show you how to buy form our website. After reading, if you still need more help, you can click the ‘Consultant’ or ‘Pro-Ambassador’ Button to get help.
2

Selecting Goods

  1. Directly select from our website homepage catalog
  2. Picture searching (click the little camera -- upload the image)
  3. Keyword searching.
3

Placing the order

Select item's colour, size, and quantity, then add to shopping cart

  • Top Supplier is ShopShipShake Cooperated Supplier.
  • You can click the Size Guide to check the general size reference. And in the suppliers' detailed page, you may get the original data about the size.
  • Few items are reminded as restricted for international delivery, for example, powder/liquid can only be shipped by sea.
4

Order Payment

When you done adding cart, you can checkout them in your cart.

  • Since we purchased from the Chinese Supplier, we recommend you to add quality inspections.
  • You can estimate the shipping fee on checkout page.
5

Checkout - Pay&Recharge

Click 'Checkout - Pay&Recharge'. The page will lead you to the account that you need to deposit. You can choose the transfer way and make the transaction. After it reflects in your account, you can go back to the To Pay to proceed the process.
6

ShopShipShake Purchasing and Collecting

ShopShipShake will contact the supplier and purchase your ordered items.

During the purchase process, you can visit 'My Orders - Purchase' to check details.

The supplier deals the ordered items and ship them to ShopShipShake warehouse in China.

7

International Shipping Order Payment

You can visit 'My Orders - To ship' to view the items once they are collected by CN warehouse.

How to pay?

Select all the orders - Click pay, then you need to Fill in your delivery address and also pay the according shipping fee.

  1. If your balance is not enough, you may need to recharge again.
  2. International delivery fee is calculated based on the weight and volume, delivery method and destination.

After you submit the shipping order payment, the order will get into the next stage – In Transit.

8

Waiting for your package to arrive

ShopShakeShake will arrange the shipment. During this time you can track the parcel and follow its shipping progress via ‘My Orders - In transit - Track Parcel’.

9

Delivered & Review

Once you have received the parcel, you can confirm the delivery via ‘My Orders - Review'. If you have any question regarding to the parcel, you can also apply for after- sales service.