Yes, we offer a return option.

Return Policy:

Within 7 Days

【Within 7 days】the Chinese supplier has not yet dispatched the goods, you can apply for a return with no additional charges.
【Within 7 days】the items have arrived at Chinese warehouse, the possibility of a return will be determined by the seller, and we do not have the authority to intervene. If the seller agrees to the return, you will be responsible for the Chinese dispatch fees.

Over 7 Days

【Over 7 days】Not eligible for refunds due to the supplier's refund policy.

Please note that our return policy may vary depending on the specific order. And once the goods are in international transportation, the return of goods is not supported!

We hope you have a happy purchase on our website!

If your problem is not resolved you can find more FAQ here or contact us by email: service@shopshipshake.com

Can I return the items I purchased?

After cancelling an order when will money return back to my account?

I want to change the item colour?